General Manager – Operations & Customer Support (THA Group)
An engineering gold medalist with 20+ years of experience & expertise in Customer Support services. Highly specialized and trained in leading global medical technologies, Prem has served as Country Head & PCH - Customer Support Operations, Key Account, Product Management and Projects. He is presently driving the IVD initiatives and customer support operations of THA by initiating and establishing a clear process oriented Support Organization in each country in accordance with market requirements as well as global standards.